Reference

How bdtk2 Handles Your Personal Data

This Privacy Policy explains what information we collect when you use bdtk2, how we use it, and what rights you have over it.

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HOW WE PROTECT YOU

Data Handling You Can Check

We apply SSL encryption across every page and every transaction on bdtk2. Your wallet credentials for bKash, Nagad, and Rocket are never stored on our servers — payment authentication happens through each provider's own secure flow.

Cookies and Tracking

We use session cookies to keep you logged in and analytics cookies to understand how the lobby is used. You can adjust cookie preferences from the banner on your first visit.

Account Security

Login to your bdtk2 account uses a one-time password sent to your registered number. We flag logins from unrecognised devices and ask you to verify before access is granted.

Data Retention

We keep your account and transaction records for as long as your account is active and for the period required by applicable law. Closed accounts are anonymised after the retention window closes.

Requesting Changes

You can request a copy of your data, ask us to correct inaccurate records, or request deletion by contacting support. We will confirm the action taken in writing.

What We Collect and Why

bdtk2 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account with us, we collect the information you provide directly — your name, contact details, and the payment method you use to fund your account, whether that is bKash, Nagad, or Rocket. We also collect transactional data each time a deposit or

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withdrawal is processed through your mobile wallet, so we can verify the movement of funds and keep your account accurate. Device and session data — your IP address, browser type, and how you navigate the lobby — helps us detect unusual access patterns and keep your
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account secure. We do not sell your personal data to third parties. Data shared with payment processors like bKash, Nagad, and Rocket is limited strictly to what those services need to complete your transaction. Where local law in Bangladesh requires us to retain records, we hold
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them for the period the law specifies and no longer. Your eligibility to use this platform depends on your local law and the regions we currently serve.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

PRIVACY CONTACT

Reach Us About Your Data

Email Support Send your data request or privacy question to our support address. We aim to respond within a few business days and will confirm receipt of your request.

Live Chat Open the chat window from any page on bdtk2 to speak with our team directly about your account data, wallet records, or a deletion request.

Account Settings Some data preferences — like marketing communications — can be managed directly from your account settings page without contacting support.

Common Questions About Your Privacy

If your question is not covered here, reach out through live chat or email and our team will respond with a clear answer specific to your account.

We collect your name, contact details, and the payment method you register — bKash, Nagad, or Rocket. We also log device and session data to protect your account from unauthorised access.

Only the data each payment provider needs to process your transaction is shared. We do not pass your full account profile to any wallet provider, and we do not sell your data to third parties.

Records are kept while your account is active and for the period required by applicable law after closure. Once that window passes, your data is anonymised and no longer linked to you.

Yes. Contact us via live chat or email with your account details and we will prepare a summary of the personal data we hold. We aim to respond within a few business days.

Send a deletion request through live chat or email. We will verify your identity, process the request, and confirm in writing once your data has been removed or anonymised as required by law.

Yes. Your ability to use the platform and the way we handle your data both depend on your local law and the eligible regions we serve. This policy reflects our current practices for those regions.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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How bdtk2 Handles Your Personal Data

Data Handling You Can Check

Cookies and Tracking

Account Security

Data Retention

Requesting Changes

Reach Us About Your Data

Common Questions About Your Privacy

01 What personal data does bdtk2 collect when I open an account?

02 Does bdtk2 share my data with bKash, Nagad, or Rocket?

03 How long does bdtk2 keep my account and transaction records?

04 Can I request a copy of the data bdtk2 holds about me?

05 How do I ask bdtk2 to delete my account data?

06 Is my bdtk2 account access and data subject to local law in Bangladesh?

Privacy Policy

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